Confidential REF: #1665
We integrate and automate the most popular eCommerce and CRM apps for fast-growing brands running on NetSuite and Celigo
We're growing our Latam-based team and are looking for a Senior Functional Consultant to lead and guide complex integration projects. While prior experience with Celigo is a plus, a deep understanding of NetSuite processes is essential.
What You’ll Do:
Design & Implement Custom Integrations: Work with clients to design tailored integration solutions using NetSuite and Celigo’s integrator.io iPaaS, aligning closely with business needs and operational goals.
Own and Lead Integration Projects: Manage project lifecycles, mentor junior consultants, and ensure successful outcomes that meet client expectations.
Client Engagement: Conduct discovery sessions, gather and analyze business requirements, and provide strategic guidance on best practices within NetSuite and Celigo.
Educate and Train: Lead training sessions for clients, advising on the strategic use of Celigo products for optimal ROI.
Cross-Departmental Collaboration: Collaborate with Customer Success, Product, and Project Management teams to ensure smooth project execution and an exceptional client experience.
Voice of the Customer: Advocate for clients internally, contributing insights for product enhancements that meet practical, real-world needs.
Drive Client Success: Work with internal teams to design proactive client journeys, maximizing the value and effectiveness of Celigo products.
Who You Are:
NetSuite ERP Expert: 3+ years of experience in NetSuite implementations or support, with expertise to Cash and Inventory processes.
SaaS Application Knowledge: Familiarity with CRM (e.g., Salesforce, HubSpot), ERP (e.g., NetSuite), and eCommerce platforms like Shopify.
Functional Skillset: Strong understanding of application integration and process flows, with experience in gathering and translating requirements into effective solutions.
Leadership and Communication: Proven experience in project management, mentoring team members, and building strong client relationships.
Problem Solver: Ability to manage multiple projects in a fast-paced environment, ensuring client satisfaction.
Professional and Adaptable: Demonstrate professionalism and adaptability, even under pressure, in a rapidly evolving tech landscape.
Startup Experience: Experience in a startup or product development environment is highly valued.
Remote Flexibility: Work 100% remotely.
Career Growth: Access extensive training in Celigo and NetSuite, certifications, and continuous learning opportunities.
Exciting Projects: Be part of a team driving innovative integrations in the eCommerce and Supply Chain industries globally.
Location: Latam, US Eastern Time Zone (Required)