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Confidential REF: #1646

Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of more than 45 strategically located assets and operations in 29 countries, Impala provides critical storage and logistics infrastructure services to energy and dry bulk customers around the world. The company manages two global businesses – Impala Energy Infrastructure and Impala Dry Bulk & Logistics - and is a joint venture between one of the world’s largest commodity trading houses, Trafigura, and the global fund manager, IFM Investors. ITG is a Joint-Ventures between Trafigura and IFM investment fund, owning and operating various assets such as ports, terminals and multimodal logistics assets chains in export driven emerging markets for both liquid and dry cargos. It operates as well several assets (owned by Trafigura) under a management service.

Within this role, the candidate will provide requirements capture and distilled functional team vision for multiple projects within the Warehousing and Logistics division in IT department, as well as managing expectations of the key business stakeholders and working closely with the project manager for delivery of these projects. 

Key Responsibilities:

  • Primary responsibility is the determination lamp; clear articulation of functional team requirements for the Impala business.
  • Close engagement with the functional architecture lamp; business process reengineering teams to agree on a logical design of the solution, including screen design lamp; usability to optimize functional team processes
  • Quality assurance of any technical requirements produced by off-shore teams against functional team requirements produced through functional team engagements
  • Key point of functional escalation for technical and QA teams during requirement development lamp; testing
  • Provide system training to end users as well as support end users during UAT execution.
  • Responding to user queries in a timely manner and providing advice on the use of the systems.
  • Identify and fully document processes used to resolve recurring issues.

  • Proven ability to act as a bridge between the functional team and highly technical developers located in remote offices, translating business concepts into requirements that are implementable
  • It’s expected to be able to think out of the box and provide innovative solutions.
  • Demonstrable ability to drive functional team process changes - challenging current functional team practices, working with key functional team process personnel
  • Experience of a variety of software development methodologies is a plus (e.g. agile methodologies, continuous integration, iterative development)
  • Excellent written and verbal communication skills
  • It’s a plus to have experience of requirements analysis in a warehousing and logistics environment.
  • Must be able to speak fluently in English.

We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.

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