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SENIOR SITE RELIABILITY ENGINEER
OPEN

Confidential REF: #1560

Where relationships take root Relationship Marketing is about delivering personalized experiences for your customers in the moments that matter to them. Marigold’s solutions help you acquire new customers through multiple channels, grow your existing customers with offers curated just for them, and turn your customers into loyal advocates.

As a Senior Site Reliability Engineer, you will play a crucial role in ensuring the reliability, scalability, and performance of our systems and services. You will lead initiatives to design, implement, and maintain robust infrastructure and automation solutions, driving excellence in reliability engineering practices across the organization.

Responsibilities:

  • Lead the design, implementation, and maintenance of highly available, scalable, and secure infrastructure solutions to support our products and services.
  • Drive initiatives to optimize automation tools and processes for deployment, monitoring, and incident response, enhancing operational efficiency and reliability.
  • Collaborate closely with cross-functional teams to define and implement best practices for reliability, performance, and scalability, ensuring alignment with business objectives.
  • Conduct performance analysis, capacity planning, and system tuning to optimize resource utilization and meet performance targets.
  • Define and implement monitoring, alerting, and logging solutions to proactively identify and address potential issues, minimizing downtime and service disruptions.
  • Lead post-incident reviews and root cause analysis to drive continuous improvement and prevent recurrence of incidents.
  • Stay current with industry trends, emerging technologies, and best practices in site reliability engineering, driving innovation and continuous improvement.
  • Mentor and coach junior engineers, fostering a culture of learning, collaboration, and excellence within the team.

  • Site Reliability Engineers are an integral part of our autonomous, multi-disciplinary teams, working closely with Product Teams, Security, and
  • Operations to deliver quality, rock-solid customer experiences and scale our systems for ever-increasing growth.
  • Fluency scripting skills
  • Fluent English communication skills
  • Understanding of distributed systems architecture and best practices is distributed system design.
  • Commercial hands-on experience with AWS of at least three years.
  • Strong familiarity managing resources with IaC tools (e.g.Terraform, Ansible, Puppet, Chef)
  • Experience managing cloud-based CI/CD pipelines
  • Strong familiarity with Unix / Linux operating systems and general command-line knowledge

  • 100% Remote position 
  • Full time Contractor and USD salary
  • 20 PTO per year.

 

  • The opportunity to join challenging projects associated with our products, providing a stimulating environment for professional growth and skill development.
  • Establishment of connections and collaboration with leading North American companies, offering the chance to work in a global environment and gain experience in a key market.
  • Active participation in creating and improving innovative solutions that directly impact the company's success and its clients.
  • Dynamic and collaborative work environment, fostering creativity, initiative, and teamwork.
  • Opportunities for continuous learning and personal development, with access to resources and training programs.

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